Do you know what your customers think about your organization’s product and services? How likely are your customers going to return to your store? Most importantly, were they satisfied with the service provided by your sales person?
Knowing and understanding what your customers think about your service offerings and products is crucial to keep your business alive. A good way to find out more about your customers thoughts is to conduct a survey to find out key information from them.
For some, creating and conducting manual paper based surveys is the only possible way simply because they do not know how to create online surveys. Some major set backs which stops them from conducting online surveys are:
- Can’t find the right solution which is reliable and affordable
- Do not have programmers to code the questionaire / survey
- More expensive to hire a programmer to code the survey than to do a manual paper based survey
- Difficult to manage the technology, servers, etc.
Creating an online questionaire or survey may be a challenge a couple of years back but not anymore today.
Introducing LimeService – a survey service-platform to prepare, run and evaluate online surveys.
With LimeService, you can create online surveys easily by simply giving your survey a name, adding groups / sections and adding the questions accordingly.
It’s so easy even your boss can create an online survey.
To start creating a survey, just sign up for free.
Once signed up, you will get two survey urls. For example, my urls are
- http://wareprise.limeask.com (front end)
- http://wareprise.limeask.com/admin (back end).
To begin creating an online survey, simply login to your back end link. Once logged in, you should see the create or import new survey image on the right.
Clicking on the image will bring you to a page where you can fill in the title of your survey, the description of your survey and all other necessary details.
Once the survey is created, now you will need to add a group followed by adding questions into the group. In my case, I will create a group called Demographics and another called Wareprise.com Survey.
You will notice that the UI may not look great. The logo should be changed to softwareforenterprise.us’s logo. But take note that I did all these in within an hour. I was creating the survey while writing this post. Putting in a couple more hours can definately improve the look and feel of the online survey as well as the design of the survey questions.
Hopefully with this simple guide, you too can now create your own online survey. Do note that LimeService only gives out 10 mb of free traffic to your account. If you need additional traffic, you will need to purchase it for a minimal amount.
* Updated 1 Sept 2009 – Since 15 May 2009, LimeService has changed its free plan from offering bandwith to 25 number of responses for month.
For those who needs to run an online survey within their intranet environment, you can also download the open source software from LimeSurvey.org This way you can create and run unlimited number of surveys without the need to purchase traffic.
What are you waiting for, head on over to LimeService.com to create and conduct your very own online questionnaire / survey for free.