Courier delivery services are on the rise as we are battling against an invisible enemy- coronavirus. As an entrepreneur, you can get success in the courier business with the help of courier delivery app development.
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It enables you to offer improved delivery services while meeting the customer’s expectations. The mobile app development company can integrate advanced features using emerging technologies in the app, and you can transform your courier delivery app idea into reality.
Why your courier business needs a dedicated app?
It is estimated that online retail sales will touch $2.5 trillion by 2023, and a Gartner analysis has forecasted that 75% of all B2B goods will be obtained in the online marketplace. These predictions indicate that the importance of the on-demand courier delivery app will increase over the period. Whether you own a parcel delivery business or food and grocery delivery startup, the customized on-demand delivery app is always beneficial for your business.
After seeing the importance of a dedicated courier delivery app, let’s find out how you can make the most of a courier delivery app development.
How to Go Ahead with Courier Delivery App Development?
- Define the business model
Your journey toward developing a successful courier delivery app starts with defining the relevant business model. Your model should be lucrative and convenient for your employees and customers alike. These days, we have different courier service models to meet the diverse needs of people across the world. An on-demand courier app with necessary features can meet these requirements effectively.
Four major courier service models are-
- Postal and Courier Service Application- It is designed for delivery postal packages and parcels.
- Branded Items Delivery Application- This application is aimed at delivering branded items or products.
- Package Tracking Application for Aggregators- It tracks the package or consignment and gives real-time information.
- Marketplaces-based Delivery Application- It is useful for delivering items for Uber-like marketplaces.
- Make a roadmap
You need to define what your customers can get through an app. You can make a roadmap on the basis of your business model. Your customers can give their packages in person or use your infrastructure to deliver or pick up the same. Your app should work accordingly. Many courier service providers use lockers. You can come up with an equivalent storage network in the cities where you operate. Now, the courier delivery app enables you to manage and control the entire network.
The following questionnaire can be helpful to make a proper roadmap-
- How does your courier delivery app solve issues of your customers?
- What are the shortcomings of your competitors’ apps?
- What should be the USP for your courier delivery app?
- Who are your potential customers and which model you want to follow?
- Identify the platform
The next important step is the identification of the app platform. You need to consult a courier delivery app development company for identifying the prevalent platform for your target audience. For example, if you want to establish a courier services startup in the Asian countries, you can come up with an Android app, but if your base country is the USA, then you need to consider the iOS platform as well because many Americans use iPhones instead of Android phones.
Historically, the logistics industry has shown sluggishness in adopting digitalization. But, these days, you just cannot stay behind in making your courier delivery services digitized. You need to plan the ecosystem in a way that supports eCommerce and modern enterprises. While keeping pace with the ever-changing demands of your customers, you need to provide advanced features and secure online payment options in the app.
- Find out requirements
The courier delivery app development can meet the requirements of employees, customers, and delivery persons with ease. However, it is possible when you have identified the requirements of all relevant categories properly. Your courier delivery service app has different features for different needs. For example, the real-time tracking feature facilitates your customers to track their packages and get real-time information.
You can also consider developing an MVP for getting valuable feedback from early users. The MVP (Minimum Viable Product) can be developed in a short time and you need not spend a fortune to develop it. A reliable mobile app development company can build an MVP of a courier delivery service app in a cost-effective way, and you can get suggestions from your employees and other stakeholders about the features and functionality. It is also an effective way to identify requirements.
- Make the list of features
You need to prepare a list of features by considering the following aspects-
- Customer Panel- It is built for your customers and includes features like search locations, pick-up and drop information, courier type selection, and secure payment options.
- Delivery Person Panel- Your courier delivery persons use this panel of the app. It includes delivery information, delivery history, and in-build eWallet along with commission calculation.
- Admin Panel- It is made for the admin or your company’s management. It has features like an interactive dashboard, notification panel, and order tracking.
It is fair to mention that all necessary features must be included in your courier delivery app to give your customers an engaging and excellent experience. Also, you need to take care of the business model and check the relevancy of features. You can also consider to include on-demand grocery delivery and food delivery services in your courier delivery app. Such an app can help you explore new possibilities and opportunities.
What factors determine the cost of the courier delivery app?
On-demand app development services benefit various industry sectors including logistics and transportation. The courier delivery sector can also leverage the benefits of these services. Just like any other on-demand app, the cost of courier delivery app development depends on factors like the complexity of features, number of features, and hourly rate of developers.
Whether you run a courier delivery startup or want to establish robust courier delivery services, you need a customized on-demand courier app. It assists you to expand the business while offering real-time monitoring and enhanced customer experience. If you have an app idea, you should consider the above-mentioned steps before developing a user-friendly and feature-rich courier delivery application.